Reputation on autopilot · part of the Tilly family

Turn finished jobs into 5-star reviews — automatically.

TillyReview texts your customers the moment a job's done, sends happy ones straight to Google, Trustpilot & Checkatrade, and quietly catches the unhappy ones before they post a bad review.

★★★★★ Built for local UK trades · No app for your customers to download · Works with TillyCall & your CRM
The core loop

Three steps. Zero awkward asking.

No more staff forgetting to ask for reviews. The moment a job wraps, TillyReview takes over.

1

The job finishes

A call ends in TillyCall, or your CRM/calendar marks the job complete — that fires an automatic, friendly text or email.

2

One-tap star rating

“Hi John, thanks for choosing us! How did we do?” — a simple 1-to-5 star link. Takes ten seconds, nothing to install.

3

Smart routing

4–5 stars go straight to your review sites with the review pre-written. 1–3 stars go privately to you instead.

The Negative Review Shield

Fix problems before they hit Google.

Small business owners are terrified of a 1-star review tanking their local ranking. TillyReview gives you a private channel to make it right first.

Hallmark Heating asks:
How was your experience?
★ ★ ★ ★ ★
4–5 ★Off to Google, Trustpilot & Checkatrade — review already written.
1–3 ★Private feedback form. The owner is texted instantly to put it right.

The owner hears about it first — not the whole internet.

When someone's unhappy, they get a “we're sorry — what went wrong?” form instead of a review link. Their feedback is texted straight to you so you can resolve it offline. Your public rating stays protected, and the customer feels heard.

Built to out-perform Birdeye & Podium

Tailored for local service businesses.

🤖

AI Auto-Responder

Every positive review gets a personalised, SEO-rich reply mentioning the exact service and town — the moment it lands.

Why it wins: Google favours profiles that reply fast, lifting your map ranking.
🛡️

Negative Review Shield

A private channel to fix customer issues before public damage is done. Peace of mind for the owner.

Why it wins: one bad review can undo a hundred good jobs. Not any more.
🎨

Review-to-Social

Every 5-star review is auto-formatted into a branded graphic and pushed to TillyRank for Instagram, Facebook & LinkedIn.

Why it wins: turns customer trust into social proof, automatically.
📱

QR & NFC review stands

Printable “tap to review” cards and pre-programmed NFC tap cards for the counter, the van or a leaflet.

Why it wins: capture reviews in person, the second the job's done.
Simple pricing

Cheaper than one lost customer.

Prices shown for launch. Start free — you only pay when you're sending real requests.

Starter
£39/mo
  • 1 business location
  • Up to 100 review requests / mo
  • Smart 5★ routing
  • Negative Review Shield
  • QR & NFC stand
Start free
Pro Popular
£79/mo
  • Everything in Starter
  • Up to 500 requests / mo
  • AI Auto-Responder
  • Review-to-Social → TillyRank
  • SMS, WhatsApp & email
Start free
Multi-site
£149/mo
  • Everything in Pro
  • Unlimited locations
  • Unlimited requests
  • Per-site funnels & shields
  • Priority support
Start free

More 5-star reviews. Fewer bad ones. On autopilot.

Load the demo business and watch the whole loop work in under a minute — no sign-up, nothing sent for real.

Open the dashboard →